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I can not warn people enough to not buy Uniden products. Made the mistake of buying their Guardian security camera system x2 and they are complete junk. And customer service is non existent. The phone numbers given direct You the web site. The web site can not be...
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#1081831
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Uniden is Japanese brand itself, Last month to this month earlier the phone connects to a land line was strangely showing the bill we did not call all, if the phone itself to call those unknown numbers but over five hours is that possible ? Bill shows $83, it is insane...
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1.6
#1067761
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I called the toll free numbers listed for Customer Service, & both referred me to the website. Did it ever occur to your company, not everyone uses or has access to a computer. I do have a computer, but did not get a reply to my question. I have been unable to get any...
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I didn't like
  • Customer service --no existant
  • Entire experience with support
#1054539
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Cannot get in touch with uniden

Uniden
#1113818
1.0
Details
I sent my uniden to be repaired and sent money. I cannot get in contact with anyone. I have my SRO number and evetything. They replied , sorry no results of such a number. Now im really pissed. I think UNIDEN is a joke! So Better Business will definately be in touch!
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Customer service
Product or Service Quality
Usability

Bad Company Review

Uniden
#519606
Uniden is a example of an evil company.
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Bad Customer Service Review

Uniden
#508744
I got a bad phone on April 7th of 2014 I have been trying to reach them ever since I've held for days on the phone I've sent in 12 emails corporate doesn't answer I've tried to send faxes to corporate and the fax will communicate you're just a freaking nightmare unfortunately I paid for it with my debit card and I paid for it with a credit card I could definitely get it refunded if anybody knows how to resolve this problem
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After sending my scanner in for repair and being told it would be a 8-10 business day turnaround, I am told it will prob be a month before its sent out. Customer service after waiting on the phone over 30 minutes did nothing but make up lies and tell me they couldn't...
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1.0
#1009523
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Ordered 4096-2 from Uniden factory store Received phone does not work. can not receive incoming calls . Had a very hard time calling store.When I did reach them received exchange/return form I have a defective phone and am being charged 15% processing fee and shipping...
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#996378
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I bought the D3098 DECT 6.0 Expandable Corded/Cordless Phone for my 81 year-old sight-impaired mother. It worked for a couple of months and now won't take messages. I have emailed Uniden several times and tried to call them numerous times but there is no way to call...
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1.0
#980961
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I ordered a cell booster for my RV. I had advised the person who sold it to me that I would be traveling around - that it was for an RV. The product wasn't shipped on time first. I had to call them back in and ask what was happening. They told me it was delayed and I...
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#971861
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Resolved

Its impossible to track an order I placed with Uniden a week ago for three new phone batteries. They sent me an email after I placed the order directing me to a link that doesn't function. They ask me to set up an account that won't stick. Example: after setting up the...
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lmg4
lmg4

My order was finally sent and I did get an email from the company telling me it was being sent. But the whole experience could have been so much better if communication with t...

2.8
I liked
  • Product
I didn't like
  • Inability to connect with customer service
  • Inability to track my order
  • Inability to set up an account
#868968
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I attempted to ask a simple question about how to use the menu/select button to reset my handset to indicate that I have a message waiting. Therefore I will never purchase another phone from Uniden an recommend to the PUBLIC never to purchase from them. I have never...
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#805511
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I have been a loyal Uniden Cordless phone customer for 3 generations of their phones but I will never purchase their products again. The issue is with contacting them for support. Impossible!!! Are they afraid of their customers? No phone numbers that lead to an...
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Anonymous
Anonymous

I've had the same issues. When you go to their support link it sends you to a page that has nothing but advertisements for their products. It's impossible to connect with anyo...

1.0
I didn't like
  • Entire experience with support
#788783
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