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After sending my scanner in for repair and being told it would be a 8-10 business day turnaround, I am told it will prob be a month before its sent out. Customer service after waiting on the phone over 30 minutes did nothing but make up lies and tell me they couldn't...
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1.0
#1009523
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Ordered 4096-2 from Uniden factory store Received phone does not work. can not receive incoming calls . Had a very hard time calling store.When I did reach them received exchange/return form I have a defective phone and am being charged 15% processing fee and shipping...
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#996378
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I bought the D3098 DECT 6.0 Expandable Corded/Cordless Phone for my 81 year-old sight-impaired mother. It worked for a couple of months and now won't take messages. I have emailed Uniden several times and tried to call them numerous times but there is no way to call...
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1.0
#980961
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I ordered a cell booster for my RV. I had advised the person who sold it to me that I would be traveling around - that it was for an RV. The product wasn't shipped on time first. I had to call them back in and ask what was happening. They told me it was delayed and I...
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#971861
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Its impossible to track an order I placed with Uniden a week ago for three new phone batteries. They sent me an email after I placed the order directing me to a link that doesn't function. They ask me to set up an account that won't stick. Example: after setting up the...
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lmg4
lmg4

My order was finally sent and I did get an email from the company telling me it was being sent. But the whole experience could have been so much better if communication with t...

2.8
I liked
  • Product
I didn't like
  • Inability to connect with customer service
  • Inability to track my order
  • Inability to set up an account
#868968
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I attempted to ask a simple question about how to use the menu/select button to reset my handset to indicate that I have a message waiting. Therefore I will never purchase another phone from Uniden an recommend to the PUBLIC never to purchase from them. I have never...
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#805511
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I have been a loyal Uniden Cordless phone customer for 3 generations of their phones but I will never purchase their products again. The issue is with contacting them for support. Impossible!!! Are they afraid of their customers? No phone numbers that lead to an...
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Anonymous
Anonymous

I've had the same issues. When you go to their support link it sends you to a page that has nothing but advertisements for their products. It's impossible to connect with anyo...

1.0
I didn't like
  • Entire experience with support
#788783
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I have 2 wireless ubd155 cameras I bought 2 yrs one still working fine the other stopped working red light came on indicating the battery went bad called support was told that they no longer support udw155 system and that the battery isn't available any more that I...
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I liked
  • Exceipt for support
#756473
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I HAVE CALLED UNIDEN 4 TIMES WITHIN THE LAST MONTH TO WAIT ON HOLD EACH TIME FOR MORE THAN AN HOUR BEFORE SPEAKING TO SOMEONE WHO COULDN'T HELP ME ANYWAY. WHY ARE THEY CALLED CUSTOMER SERVICE IF THEY CAN'T PROVIDE YOU WITH ANY ANSWERS? THEY ARE THE MOST FRUSTRATING...
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#618374
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I called today only to get a very rude Indian woman (not an American Indian), who for my model #. The cordless phone is a DECT 1560. She said it's discontinued and we don't support it anymore. I wanted to know how I can tell if the battery was bad since it wouldn't...
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#593207
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