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Its impossible to track an order I placed with Uniden a week ago for three new phone batteries. They sent me an email after I placed the order directing me to a link that doesn't function. They ask me to set up an account that won't stick. Example: after setting up the...
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lmg4
lmg4

My order was finally sent and I did get an email from the company telling me it was being sent. But the whole experience could have been so much better if communication with t...

2.8
I liked
  • Product
I didn't like
  • Inability to track my order
  • Inability to set up an account
  • Inability to connect with customer service
#868968
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I attempted to ask a simple question about how to use the menu/select button to reset my handset to indicate that I have a message waiting. Therefore I will never purchase another phone from Uniden an recommend to the PUBLIC never to purchase from them. I have never...
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#805511
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I have been a loyal Uniden Cordless phone customer for 3 generations of their phones but I will never purchase their products again. The issue is with contacting them for support. Impossible!!! Are they afraid of their customers? No phone numbers that lead to an...
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Anonymous
Anonymous

I've had the same issues. When you go to their support link it sends you to a page that has nothing but advertisements for their products. It's impossible to connect with anyo...

1.0
I didn't like
  • Entire experience with support
#788783
Reply to reviews
I have 2 wireless ubd155 cameras I bought 2 yrs one still working fine the other stopped working red light came on indicating the battery went bad called support was told that they no longer support udw155 system and that the battery isn't available any more that I...
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I liked
  • Exceipt for support
#756473
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I HAVE CALLED UNIDEN 4 TIMES WITHIN THE LAST MONTH TO WAIT ON HOLD EACH TIME FOR MORE THAN AN HOUR BEFORE SPEAKING TO SOMEONE WHO COULDN'T HELP ME ANYWAY. WHY ARE THEY CALLED CUSTOMER SERVICE IF THEY CAN'T PROVIDE YOU WITH ANY ANSWERS? THEY ARE THE MOST FRUSTRATING...
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#618374
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I called today only to get a very rude Indian woman (not an American Indian), who for my model #. The cordless phone is a DECT 1560. She said it's discontinued and we don't support it anymore. I wanted to know how I can tell if the battery was bad since it wouldn't...
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#593207
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I purchased an Uniden UM380 VHF radio and installed it in my sailboat. The unit did not work from the beginning. After going through numerous efforts to determine the problem, I finally determined the brand new unit did not work. It would receive weather and inbound...
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#522244
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Bad Company Review

Uniden is a example of an evil company.
#519606
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Bad Customer Service Review

I got a bad phone on April 7th of 2014 I have been trying to reach them ever since I've held for days on the phone I've sent in 12 emails corporate doesn't answer I've tried to send faxes to corporate and the fax will communicate you're just a freaking nightmare unfortunately I paid for it with my debit card and I paid for it with a credit card I could definitely get it refunded if anybody knows how to resolve this problem
#508744
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my god with all the complaints uniden has about customer service,,, you want at least 100 words,,, truth is your company sucks. you hav e such a demand,,, put more people to work. tried for 4 days,, got help at the min. we seen progress we were cut off!!!! tried...
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#500749
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