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Called them to find out where I could buy their individual cameras in a brick and mortar store, as their website is out of stock. The lady on the phone was hard to understand due to her accent. She wanted my first & last name and phone number to open a ticket so that...
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Company wrote 0 private or public responses to the review from Sep 12.
2.4
I liked
  • Product
I didn't like
  • Entire experience with support
#1353426
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Following explicit instructions for getting help with a simple question, as supplied by Uniden America Corp. results in referral after referral to dead end alternative sites. Unconscionable disservice to Uniden customers. Uniden management ought to be tarred and...
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Company wrote 0 private or public responses to the review from Aug 24.
Anonymous
John Van Hoecke

I agree 100%. Their phones (3) came with 720 mAh batteries but the user's guide says use a 300 mAh battery. Of the four 24/7 help phone numbers none of them allow you to ask a...

#1337693
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Digital scanner shows national weather service as encrypted and p25 aand mutes it.. forums with all the issues https://www.reddit.com/r/RTLSDR/comments/85wcpf/sds100_coming_soon_uniden/...
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Company wrote 0 private or public responses to the review from Aug 23.
1.8
I liked
  • Overall ease of use
  • Origional formfactor
I didn't like
  • No internal shielding
  • Cheap electronics desig
  • Cheap components in high end electronick device
#1336964
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Uniden - Disastrous cordless phone

Bought a new cordless phone for home and cannot hear person at the other end of the phone even though have it is turned up to the last.Am I doing something wrong or is it just crap.Mary
Company wrote 0 private or public responses to the review from Jul 10.
#1299737
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Just spoke to the rudest girl on the help line. Need to retrieve important message from message machine One she was swearing to a college while I was trying to disconnect battery from phone Basically told me I would have to send it in & easier to buy new phone. I told...
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Company wrote 0 public responses to the review from May 14.
3.3
#1255895
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Uniden - Customer service is not worthy

I purchased a Uniden R3 couple of months back because of its great reviews. But the device failed and Uniden is asking me to pay the shipping cost. I don’t understand why should the customer pay if their device failed within warranty time. I’m really pissed off with this kind of service for 400$ item!!
Company wrote 0 private or public responses to the review from May 14.
3.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Usability
Value for money
Warranty
Website
#1255618
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Uniden - Junk stay away

Bought a uniden dc1 dash cam at Walmart. 3 days and it would freeze up. Took back and got another from walmat. Now after less then a month same thing. Emailed uniden. They want me to mail it in and wait for 5-6 weeks to get fixed. I didn’t buy it to not have it for two more month. They are junk cameras.
Company wrote 0 private or public responses to the review from Apr 27.
#1242186
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I purchased a TRU Uniden 4485 Telephone System a few years ago. Well during a move, the cordless phones got switched from Tone (dialing) to Pulse (dialing). I researched the manual completely. On page 14, there are instructions on how to convert between Pulse and Tone...
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Company wrote 0 private or public responses to the review from Mar 31.
2.3
I didn't like
  • Customer service --no existant
  • No customer service person or tecnician
#1223361
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I connected my new unit in the car the next morning and the audio speaker did not work. I called support and spoke with Rashad and was told to try to download the voice update online. This took me about 3 hours to figure out after trying it on 3 different computers we...
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Company wrote 0 public responses to the review from Feb 09.
Anonymous
Junior j

I want to buy your r3

Anonymous
Junior

I want to buy your uniden r3 if you dont like it

1.6
I didn't like
  • Customer service --no existant
#1186592
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Contact Uniden

Mailing Address:
Uniden America Corporation
3001 Gateway Drive Suite 130
Irving, Texas 75063
United States
Phone:
(800) 297-1023
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the phone has the time set to the time zone I live in. All incoming calls show time stamp 7:00 hours in the future. ie. set time is 1.40 pm the cid time stamp is 8:40 pm. How do I sync the time?? I need to know the time that the phone call was received. subtracting...
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Company wrote 0 private or public responses to the review from Jan 22.
2.7
I liked
  • Product phone works but has problems
I didn't like
  • No customer service person or tecnician
#1174294
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