I have been a loyal Uniden Cordless phone customer for 3 generations of their phones but I will never purchase their products again. The issue is with contacting them for support. Impossible!!! Are they afraid of their customers? No phone numbers that lead to an...Read more
I didn't like
- Entire experience with support
I have 2 wireless ubd155 cameras I bought 2 yrs one still working fine the other stopped working red light came on indicating the battery went bad called support was told that they no longer support udw155 system and that the battery isn't available any more that I...Read more
- Exceipt for support
I HAVE CALLED UNIDEN 4 TIMES WITHIN THE LAST MONTH TO WAIT ON HOLD EACH TIME FOR MORE THAN AN HOUR BEFORE SPEAKING TO SOMEONE WHO COULDN'T HELP ME ANYWAY. WHY ARE THEY CALLED CUSTOMER SERVICE IF THEY CAN'T PROVIDE YOU WITH ANY ANSWERS? THEY ARE THE MOST FRUSTRATING...Read more
I called today only to get a very rude Indian woman (not an American Indian), who for my model #. The cordless phone is a DECT 1560. She said it's discontinued and we don't support it anymore. I wanted to know how I can tell if the battery was bad since it wouldn't...Read more
I purchased an Uniden UM380 VHF radio and installed it in my sailboat. The unit did not work from the beginning. After going through numerous efforts to determine the problem, I finally determined the brand new unit did not work. It would receive weather and inbound...Read more
Bad Company Review
Uniden is a example of an evil company.
Bad Customer Service Review
I got a bad phone on April 7th of 2014 I have been trying to reach them ever since I've held for days on the phone I've sent in 12 emails corporate doesn't answer I've tried to send faxes to corporate and the fax will communicate you're just a freaking nightmare unfortunately I paid for it with my debit card and I paid for it with a credit card I could definitely get it refunded if anybody knows how to resolve this problem
my god with all the complaints uniden has about customer service,,, you want at least 100 words,,, truth is your company sucks. you hav e such a demand,,, put more people to work. tried for 4 days,, got help at the min. we seen progress we were cut off!!!! tried...Read more
My company bought a number of Uniden phones: my employees had a few questions about their use. After literally HOURS of my employees spent waiting for customer service to answer, I took over the task. We clocked it: over 5 days, and 3 hours 22 minutes, a...Read more
I'm pleased to join the choir of customers who are dissatisfied with Uniden's customer service - or lack of. I've trying to get an answer to a couple of questions for weeks. I filled an online form with my questions. Having not had a response, I emailed their Presales...Read more
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