I purchased an Uniden UM380 VHF radio and installed it in my sailboat. The unit did not work from the beginning. After going through numerous efforts to determine the problem, I finally determined the brand new unit did not work. It would receive weather and inbound...Read more
Bad Company Review
Uniden is a example of an evil company.
Bad Customer Service Review
I got a bad phone on April 7th of 2014 I have been trying to reach them ever since I've held for days on the phone I've sent in 12 emails corporate doesn't answer I've tried to send faxes to corporate and the fax will communicate you're just a freaking nightmare unfortunately I paid for it with my debit card and I paid for it with a credit card I could definitely get it refunded if anybody knows how to resolve this problem
my god with all the complaints uniden has about customer service,,, you want at least 100 words,,, truth is your company sucks. you hav e such a demand,,, put more people to work. tried for 4 days,, got help at the min. we seen progress we were cut off!!!! tried...Read more
My company bought a number of Uniden phones: my employees had a few questions about their use. After literally HOURS of my employees spent waiting for customer service to answer, I took over the task. We clocked it: over 5 days, and 3 hours 22 minutes, a...Read more
I'm pleased to join the choir of customers who are dissatisfied with Uniden's customer service - or lack of. I've trying to get an answer to a couple of questions for weeks. I filled an online form with my questions. Having not had a response, I emailed their Presales...Read more
To make it short, a have a receipt for my Uniden phones purchased from Fry Electronics but it is faded out and unreadable. Uniden won't honor it even though I "registered" my phones the same day I purchased them. The representative, Brittany, was very rude and...Read more
Sent unit in for repair. Based upon previous recommendations purchased another new model. It failed and the repair failed now both are back with UNIDEN, who has not offered any satisfactory resolutions. Paid out over $1000.00 for 2 scanners plus repair charges and...Read more
I purchased a Uniden wireless home security system through Home Depot online. Upon using the system, playing back a recorded video the video is freezing not allowing me to view what was recorded. I contacted Uniden and was told it was probably a monitor issue which...Read more
I bought the G455 model Guardian Home Surveilance (not sure how to spell it-sorry) system. It does NOT work with Vista like the box said. No one at the 800 number knew how to fix the problem. Once they finally answered, they kept putting me on hold and told me (more...Read more
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